The Heart of Coaching: Using Transformational Coaching to Create a High-Performance Culture - Revised Edition

This "Revised Edition" reflects feedback from hundreds of readers and coaching workshop participants over the last several years. The new revised process model is more powerful and user-friendly than ever, and serves as a guide for establishing coaching relationships as well as HOW TO conduct the actual coaching conversation. The premise of this book is simple: “As coaching becomes a predominant cultural practice...it will create a performance-focused, feedback-rich organization capable of creating and sustaining a competitive advantage.” This is the business case for coaching in today’s real world. "The Heart of Coaching" introduces Transformational Coaching – a very powerful process for communicating performance feedback. It is a fundamentally different way of approaching how we work with others. It creates egalitarian, mutually supportive, high-trust relationships between people (Boss, Peers, and Direct Reports) that shifts from the traditional boss/subordinate/competitor roles to a partnership. “BOSSES" becoming "COACHES" forms the foundation for coaching to flow 360° throughout the culture. Transformational Coaching is the requisite skill for today's leaders, managers, supervisors, and entire teams who choose to enhance their personal effectiveness and team performance.