NewTek ProTek Prime 1 Year Coverage Plan for 3Play 3P1 with Control Surface

Under the ProTek Prime 1 Year Coverage Plan for 3Play 3P1 with Control Surface, you can rest assured that your NewTek live production system and accessories are well-protected. NewTek is committed to providing top-tier support, ensuring your video productions run smoothly and your voice is always heard. Opting for ProTek's enhanced coverage plan offers an additional layer of confidence and protection. This plan includes comprehensive email support, available 24x5, allowing global customers to reach out for assistance between 8am-5pm CST, CET, and ICT. The ProTek Prime 1 Year Coverage Plan also extends the initial hardware warranty during the covered period, ensuring your equipment remains in optimal condition. As a ProTek customer, you'll receive priority when it comes to hardware repairs, minimizing downtime and keeping your production on track. In the event of hardware issues, a ProTek technician can provide a remote diagnostic session. This service is available on an as-needed and scheduled basis, offering expert assistance in troubleshooting and diagnosing your hardware problems. Additionally, ProTek customers enjoy a 25% discount on all classes in the NewTek University portfolio, providing an opportunity for continuous learning and skill enhancement. Please note, if the warranty period has expired, a reinstatement fee will be required to provide ProTek coverage. Once enrolled in the ProTek program, you have the flexibility to upgrade or downgrade your services at the beginning of the next contract period. In summary, the ProTek Prime 1 Year Coverage Plan for 3Play 3P1 with Control Surface is a comprehensive support and protection plan designed to keep your NewTek live production system and accessories performing at their best.