Ethics Matters: How to Implement Values-Driven Management

Ethics Matters, by Dawn-Marie Driscoll and W. Michael Hoffman, offers a recipe for integrating values into an organization's culture, explaining the factors which have led to the current emphasis on values-based decision-making instead of mere compliance. The authors develop the elements of a ten-point program, the blueprint for establishing a lasting ethical infrastructure. They share stories of companies and organizations that are leaders in the field, including Texas Instruments' process of reducing its code of business conduct to three simple words; Olin's extraordinary communications initiatives; and Guardsmark's annual revision and renewal process. They also dissect the sad tales of organizations that have stumbled, including the International Olympic Committee, Hawaii's Bishop Estate and The Boston Globe. Here, in one concise volume, is what every manager needs to know about building a system that encourages ethical conduct, with practical advice from some of the country's leading ethics officers.